Legal information

1. Business identification

This website and our restaurant trade as Moisei. The legal entity that operates the business is:

Restaurant / trading address: 55 High St, Brentford, London, TW8 0AH, United Kingdom

Website: https://moisei.uk

Telephone: +44 7932 393730

If we are registered for VAT, the VAT number appears on your receipt or invoice where applicable; you may also ask our team.

2. ICO & data protection fee (UK)

You do not send your website to the ICO. The Information Commissioner's Office (ICO) is the UK regulator for data protection. Most organisations that process personal data (for example: table bookings, customer contact details, staff records, CCTV, or marketing lists) must register and pay an annual data protection fee, unless a narrow exemption applies.

Use the ICO's official self-assessment to check whether you must pay:

• ICO – Data protection fee
• ICO – Registration

Once registered, your entry may appear on the ICO register of fee payers. Personal data processing must still comply with UK GDPR and the Data Protection Act 2018—registration is separate from having a good Privacy Policy.

3. Consumer rights

When you buy services from us as a consumer, you have rights under UK law, including the Consumer Rights Act 2015. Nothing on our website or in our Terms & Conditions removes rights that cannot legally be excluded. For general consumer advice in the UK, see Citizens Advice.

4. Food allergens & menu information

We take food safety seriously. Our kitchen handles multiple allergens. While we try to accommodate dietary requirements, we cannot guarantee that any dish is completely free from allergens due to shared equipment and preparation areas.

Always tell our staff about any allergy or intolerance before you order. Full allergen information for our dishes is available from our team on request in the restaurant. Online menus are for guidance; ingredients and recipes may change.

For official guidance for consumers, see the Food Standards Agency – food allergy and intolerance.

5. Accessibility

We want our website and venue to be welcoming. If you need information in another format or have difficulty using this site, please contact us by phone or in person and we will try to help.

UK public-sector bodies have specific accessibility regulations; private businesses should still consider reasonable adjustments under the Equality Act 2010 where they apply to services.

6. Complaints & supervisory authorities

For privacy complaints, contact us first using the details above. You may also complain to the ICO: ico.org.uk or 0303 123 1113.

For food hygiene concerns in England, contact your local authority environmental health team (search your council's website).

7. Website content & intellectual property

Text, images, logos, menu descriptions, and design on this website are owned by Moisei or used under licence. You may not copy, scrape, or reuse them for commercial purposes without our written permission. Linking to our public pages is welcome.

Disclaimer: This page is for general information. It is not a substitute for legal, tax, or professional advice tailored to your business.